Email communication, like all communication, is about influencing the mind.
Here are five psychological hacks to improve the efficiency of your email communication:
Always Communicate with Certainty
When there is a sense of certainty, the communication is taken more seriously. The Amplification Hypothesis states that when you express a particular attitude with certainty, the attitude hardens.
Persuade With Power Words
Though email is one of the more popular business communication tools, 64% of professionals have cited email as a source of tension, confusion, and other negative consequences. Much of this chaos stems from poorly-worded emails.
Use Active Listening
To make your email communication more perceptive, use the power of active listening. For example, send emails offering help to members when they are going through a tough phase.
This is applicable to people who are rebellious in nature. Applying this hack on gullible personalities might not lead to desirable results. When you try to tell people who are resistant, they can’t do something, you are inciting a sense of danger to their freedom. Due to which, they will react in a way that you originally desired.
Make your team feel special
If you noticed, throughout the article, there is not a single mention of the word “boss.”